Privacy Policy

1. Scope

This Privacy Policy explains how Levelbase WeaveLab (“we”, “us”) collects, uses, and shares personal information when you use our website and services.

2. Information we collect

• Account data: name, email, and password (hashed).
• Transaction data: purchased courses and timestamps.
• Usage data: pages viewed, feature interactions, device and browser information.
• Communications: messages sent via the contact form or email.

3. How we use information

• Provide, operate, and improve our courses and website.
• Process transactions and send purchase confirmations.
• Communicate about important changes, security, and service updates.
• Comply with legal obligations and enforce our Terms.

4. Legal bases

Where applicable, we rely on contract performance, legitimate interests (e.g., service improvement and fraud prevention), consent (for optional communications), and compliance with legal obligations.

5. Sharing

We do not sell personal information. We may share data with service providers that assist in operations (e.g., payment processors), under contracts that require data protection and limited use.

6. Data retention

We retain information for as long as necessary to provide services, resolve disputes, and meet legal requirements. Retention periods vary by data category and legal obligations.

7. Security

We apply administrative, technical, and physical safeguards to protect data. No method of transmission or storage is 100% secure; we work to continuously improve our controls.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

9. Cookies

We use necessary cookies for security and session management, and optional analytics cookies with your consent. You can adjust cookie preferences via the cookie banner and browser settings.

10. International transfers

If we transfer personal data internationally, we implement appropriate safeguards such as standard contractual clauses where required.

11. Contact

Email: [email protected] • Phone: +1 (415) 555-0182

12. Changes

We may update this policy from time to time. Material changes will be announced on the site. Continued use of the services indicates acceptance of the updated policy.